Privacy Policy

At the Center for Mental Health and Care Bangladesh (CMHCB), we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or clinical services.

1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, date of birth, and physical address when you register or book an appointment.
- Health and Clinical Information: Medical history, therapy notes, psychological assessments, and treatment plans necessary to provide you with adequate care.
- Usage Data: Information on how you navigate our website (IP address, browser type, pages visited) to improve user experience.

2. How We Use Your Information
The information we collect is strictly used for:
- Providing, operating, and maintaining our clinical and therapeutic services.
- Communicating with you regarding appointments, updates, and necessary medical advice.
- Complying with legal obligations and professional psychological governing bodies in Bangladesh.
- Improving our digital platform and user accessibility.

3. Patient Confidentiality
Confidentiality is the cornerstone of mental health care. All therapeutic sessions, clinical records, and consultations are held in the strictest confidence. We will not disclose your personal or psychological information to any third party without your explicit, written consent, except in specific situations mandated by law (e.g., immediate threat to self or others, or a court order).

4. Data Security
We implement robust physical, technical, and administrative security measures to protect your data from unauthorized access, alteration, or destruction. Our digital booking systems and patient databases use encrypted connections to ensure your health information remains secure.

5. Your Rights
You have the right to:
- Request access to your personal data and clinical records.
- Request corrections to any inaccurate or incomplete information.
- Withdraw consent for optional communications (e.g., newsletters).
- Request the deletion of your personal data, subject to local legal requirements for medical record retention.

6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact our administrative team at privacy@cmhcbd.com or call our support line.